Email







Current turn around time is 7-10 business days as of January 1st.

Shipment notifications and tracking numbers will be sent via email when orders are completed and ready to ship. Orders that are shipping to warmer states will be shipped on a Monday or Tuesday.



General Questions

For general questions please view the *Information/FAQ page and *Store Policy page located on the right hand side of the home page, most likely you will find the answers you are looking for on those pages. : ) For announcements, new items, new products, Special sales and promotions please be sure to check our *Online Newsletter often!



Customer Service

TZIMMERM@TWCNY.RR.COM



UPDATED CONTACT INFORMATION 10/06/2009: It has recently come to our attention that emails are not coming through to info@thespottedhogcandle.com. We are now aware of the situation and working with the webmaster to fix the glitch. If you have sent an email and we have not responded please use the updated email above which is tzimmerm@twcny.rr.com We apologize if this has caused you an inconvenience.

You can contact us via email 24 hours a day, 7 days a week.
We will get back to you in a timely manner. Usually 1 business day.
*(Please note for spam and computer virus reasons, some emails containing attachments, animated graphics, advertisements or links will automatically be deleted and we will never get your email. If your email is not answered with in 24 business hours please try again.)

If you receive an automated reply to your email as undeliverable or bounces back for any reason please use this alternate email for your convenience. spottedhogcandle@gmail.com

Office Hours

Since we are a computer based business, ordering though our website is always the fasted most efficient way to order.
We do not have a store front open to the public and no longer take credit cards over the phone.



Mailing Address

The Spotted Hog Candle Co.
9505 Shanagarry drive
Baldwinsville, New York 13027






Contacting You

If there is a problem with your order or questions we will always contact you by email first then by phone.